Who we are
Our website address is: https://www.changefeelsgood.co.uk.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
We keep contact form submissions for customer service purposes and for marketing purposes, when selected by users.
Testimonials
If you submit a testimonial to us using any form on this website [and on any successor website that we may operate from time to time], via email, post, or in person, then you agree that we may publish your testimonial, together with your name and any logo that you upload using these forms, on such page and in such position as we may determine in our sole discretion.
You further agree that we may edit the testimonial and publish edited or partial versions of the testimonial. However, we will never edit a testimonial in such a way as to create a misleading impression of your views. [You may terminate this licence by giving to us 30 days’ written notice of termination.]
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We use Google Analytics to anonymously track data. Please see their privacy policy here: https://support.google.com/analytics/answer/6004245?hl=en
You can opt out of analytics tracking installing Google Analytics Opt-out browser add-on: https://chrome.google.com/webstore/detail/google-analytics-opt-out/fllaojicojecljbmefodhfapmkghcbnh?hl=en
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service
Contact subscription, contact form and feedback form data may be managed and stored by Mailchimp, Google and/or Formidable Forms. Please see:
Mailchimp’s privacy policy for details: https://mailchimp.com/legal/privacy/
Google’s privacy and terms of service: https://policies.google.com/terms
Formidable Forms Terms and Conditions: https://formidableforms.com/terms-and-conditions/
As mentioned above, analytics data is handled by Google Analytics and is kept anonymous: https://support.google.com/analytics/answer/6004245?hl=en
Your contact information
For privacy-specific concerns please contact: jonny@changefeelsgood.co.uk
Additional information
How we protect your data
Contact subscription and contact form data may be managed and stored by Mailchimp. Please see Mailchimp’s privacy policy for details: https://mailchimp.com/legal/privacy/
As mentioned above, analytics data is handled by Google Analytics and is kept anonymous: https://support.google.com/analytics/answer/6004245?hl=en
What data breach procedures we have in place
Contact subscription, contact form and feedback form data may be managed and stored by Mailchimp, Google and/or Formidable Forms. Please see:
Mailchimp’s privacy policy for details: https://mailchimp.com/legal/privacy/
Google’s privacy and terms of service: https://policies.google.com/terms
Formidable Forms Terms and Conditions: https://formidableforms.com/terms-and-conditions/
As mentioned above, analytics data is handled by Google Analytics and is kept anonymous: https://support.google.com/analytics/answer/6004245?hl=en
Industry regulatory disclosure requirements
I am registered with the Complementary and Natural Healthcare Council, who are accredited by the Professional Standards Authority. If we work together professionally, your data is collected and managed according to the requirements of the Complementary and Natural Healthcare Council Code of Conduct, Ethics, and Performance:
https://www.cnhc.org.uk/code-of-conduct-for-registrants#gsc.tab=0